At Landmarq, we strive to ensure your satisfaction with our services. This Return and Cancellation Policy outlines the terms and conditions for requesting refunds or cancellations. By using our services, you agree to the terms outlined below.
Cancellation Policy
- Service Cancellation
- You may cancel your subscription or service request at any time before the service is initiated.
- To cancel, contact our support team at [email protected] or through your account dashboard.
- Refund Eligibility
- If you cancel before the service is initiated, you may be eligible for a full or partial refund, depending on the circumstances.
- Once the service has been initiated or completed, cancellations are not permitted, and refunds will not be issued.
Refund Policy
- Eligibility
- Refunds are only issued in cases where the service is not delivered as described or due to technical errors on our part.
- Refunds are not available for services that have been fully rendered or for user errors (e.g., incorrect information provided).
- Refund Process
- To request a refund, contact our support team within 7 days of service completion.
- Provide your order details and a clear explanation of the issue.
- We will review your request and notify you of the refund status within 5 business days.
- Refund Method
- Approved refunds will be processed using the original payment method within 5 business days.
- If a refund is approved, the maximum refund amount will be 75% of the amount paid by the client. This deduction accounts for various fees and taxes associated with processing and returning payments.
Exceptions
- Refunds are not applicable for services that have been fully utilized or for subscription renewals after the renewal date.
- Promotional or discounted services may have specific refund terms outlined at the time of purchase.
Contact Us
For questions or assistance regarding cancellations or refunds, please contact us:
- Phone: +91 70452 82751
- Email: [email protected]